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Business Continuity

Business Continuity — Off-site Backup and Disaster Recovery Service

 

What would you — and your business — do if disaster strikes?

When you entrust your essential business information to one database, you need to know your data is protected. Take advantage of off-site cloud storage to prevent catastrophic business interruptions. How can we help?

Remote Backup

  • Every day, xTuple electronically transfers a backup of your database to a secure off-site server for safe storage
  • Request a copy of these backups at any time

Disaster Recovery

  • Within 24 hours of a disaster, if needed, xTuple will restore your latest backup to a cloud server
  • xTuple provides up to 30 days of free access to your database, from wherever you are

 

Pricing of Business Continuity and XTN Services

Business Continuity

  • Annual — $2,500
  • Monthly — $250
  • Includes 7-night/week backup, disaster recovery+
  • Troubleshooting — not applicable
  • Cloud — included at no extra charge

XTN^ Basic

  • Annual — $3,500
  • Monthly — $350
  • Includes all upgrades applied via pilot-testing
  • Troubleshooting — 5 hours per year

XTN^ Premium

  • Annual — $5,500
  • Monthly — $550
  • Includes all upgrades applied via pilot-testing, database tuning and optimization
  • Troubleshooting — 10 hours per year

+ Disaster Recovery — restore your database in the cloud within 24 hours, for up to 30 days free

^ XTN — xTuple Remote Upgrade Service, includes chores connected with maintaining your xTuple database — from managed installation of software upgrades to advanced database tuning resulting from user-created data problems, plus tweaks to custom reports and scripts associated with moving from version to another

 

Pricing of Data Access, Mobile Web, Private Cloud Server, and Support Services

Cloud Access Backup Services

  • Ad Hoc Backup or Close Account — $30
  • Restore Database — $100

Mobile Web

  • Perpetual license — $6,000
  • Includes moving an existing database

Support Services

  • Base price — 10% of Perpetual license
  • Minimum — $1,500 per year
  • Includes Helpdesk after go-live

Private Cloud Server

  • Startups and Small Business (up to 20 users) — $4,000
  • Small to Mid-Sized Business (up to 50 users) — $7,000
  • Enterprise/Large Business (100-plus users) — $12,000

 

Need a Dedicated Server Appliance?

Our dev / ops staff can pre-configure your own "Private Cloud" — certified hardware pre-installed with xTuple software for your convenience. Supports both Desktop and Mobile Web clients, as well as eCommerce — the xTupleCommerce Web Portal.