Careers with xTuple — Jobs and Internships

Helping growing companies improve the way they do business

Norfolk, Virginia

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Why Norfolk, Virginia?

Named Top 100 Best Places to Live for 2019 by Livability.com

Submit Your Resume

Send your resume in confidence. Applications from talented people are welcome. Please no inquiries from outsourced programming shops. All product development is performed by xTuple staff, trained xTuple partners and customers, or members of our open source community.

About xTuple

  • U.S. Headquarters — Owner-occupied and high-tech renovated 10,000-square foot 1940s-era bank building
  • Location — "Innovation Corridor" of downtown Norfolk, Virginia — financial, cultural and entertainment center of Hampton Roads region; authentic, urban, waterfront community #NorfolkVA #LiveNFK #MermaidCity #757
  • Benefits
    • Stock options and quarterly profit-sharing
    • Multiple company-provided health, dental and visual plan choices with option for low cost, higher-deductible plan with HSA available
    • Access to 401(k) plan for employee retirement management
    • Company paid holidays, PTO and sick leave
  • Culture — Heavy on geekery, including frequent company-hosted Tech Meetups, company outings to superhero movies, and a year-round Star Trek Christmas tree
  • Environment — Work hard, play hard with foosball and more, all to get your creativity flowing
  • Opportunity — Veterans and members of the military that will be or have transitioned out of the armed forces are encouraged to apply
  • Advantages and Accolades

 

Position Descriptions

  • Sales Development Representative (SDR)
    • Primary responsibility for this inside sales role is to qualify leads. SDRs are the first face or voice of the company's brand. The job entails finding and filling in data of target accounts, nurturing and qualifying inbound leads, and identifying both suspects and prospects. Doing this as quickly as possible for each lead is crucial to conversions, moving leads into and through the sales funnel, and setting up sales qualified appointments. SDRs don't close. They research, communicate and qualify. What you need: Exceptional communication skills; passion about sales, technology, and how businesses work; ability to make lots of phone calls, asks lots of question, and send lots of emails; ability to schedule quality appointments for senior sales; and develop new opportunities (i.s., add prospects to the pipeline). Additional Compensation for this position will include Commission and Bonuses. Position reports to VP Marketing.
  • Technical Support Analyst (TSA)
    • The xTuple Customer Success team needs an eager, customer-centric TSA to provide courteous and prompt technical assistance to customers via phone, email, chat, and web conference. We want someone who understands our mission of ensuring the ongoing success of our customers through a coherent and smooth on-boarding process as well as ongoing, high-quality training and support. We need people with excellent technical skills AND outstanding communication and people skills. As a TSA, you’ll provide prompt, courteous, friendly technical assistance and training to customers using the xTuple application. You should be comfortable directly interfacing with customers by phone and web conference in addition to less visible forms of communication such as chat and email. To be successful in this role, you should be a keen listener and a top-notch troubleshooter and problem-solver. You’ll also need to be a collaborative team player. This position also entails supporting new customers as they work with the xTuple On-boarding team to configure and implement their xTuple system as well as replicating and documenting customer-reported bugs. Position reports to VP Customer Success.
    • More on Technical Support Analyst position


  • Neil Monday, Sr. Software Development Engineer
    I started my internship at xTuple in 2008 during the last year of my B.S. in Computer Science at ODU. This internship put me well ahead of other Computer Science graduates, and really jump started my career. I learned a lot during my time at xTuple and worked with some fantastic people. Working here, I was able to learn technologies that I would have never been introduced to otherwise, like Qt and PostgreSQL. Getting an internship during college will make you more desirable than most graduates in your class, but an internship at xTuple will surely put you at the top.

  • Louise Salinas, ODU Technical Writing major
    My tasks included editing and preparing videos for xTuple University (xTupleU), designed to teach users the best way to fully implement xTuple software. This training and application was valuable to me as a student; it allowed me to 'put my skills to the test' and see how all the things I've learned can be applied to the work environment. As a Technical Writing major I never imagined my video editing hobby would be my 'edge' in the workplace. I am very grateful for this internship; not only did I learn the technical skills I was promised, I was also able to witness how communication and camaraderie play a key role in how a company functions.

Internships with xTuple can lead to full-time employment

  • Summer Interns
    • Besides awesome career exposure, summer interns may be eligible to participate in LiveNFK — which kicks off in early June — a program designed to bring together corporate interns and summer associates to network and experience what it’s like to live, work and play in Norfolk and the region. As part of an ongoing effort to attract and retain talented young professionals to Norfolk and the region, the City of Norfolk, Downtown Norfolk Council and Greater Norfolk Corporation are collaborating to provide a variety of events over the summer for LiveNFK participants. Activities may include Content Marketing, Social Media, Google Advertising / Google Analytics / SEO / Business Intelligence / Business Analyst, Video Production.
  • General Interns
    • xTuple is always looking for interns in software development, sales and marketing, and information technology. Exposure to small businesses struggling with business software or coursework in relevant technologies or operations management is helpful.

 

How I Turned My College Internship into a Paying Job at xTuple

Students learn how one young man turned his college internship into full-time employment at xTuple, an open source business management software company. Internships may qualify for course credits in many college majors.