The latest version of xTuple demonstrates their commitment to taking feedback from customers and incorporating those ideas back into the product. For every reason we decided to purchase the xTuple solution, it continues to exceed our expectations.
If I'm an annual license customer, how does support and maintenance work?
Software maintenance - access to all upgrades, major and minor - is included in the annual license. The annual license is like a subscription. You are licensed to use the software as long as you are current on your payments (either annual or monthly). If you're more than 30 days late, you could be in default of your license and support agreements.