Error when deactivating or changing an item
Getting an error deactivating or changing an item? Here are the places to check for active item usage.
The checks in place for this type of change are looking for open usage of the item in all of the following areas:
- Sales order line items
- Work order items
- PO items
- Planned orders
- Purchase requests
- Return authorization items - be sure to check for expired RAs
- Usage as a BOM item
* When deactivating an item, if you do not have 'Allow Inactive Items to be Added to BOMs' checked under Product > Setup, you will need to use the Where Used report to find the BOMs you need to expire the item from. If checked, items can remain in BOMs.
You will need to address these in all Sites if you are attempting to deactivate the item.