What happens if I stop paying maintenance on my perpetual license?

Please don't. You won't have access to vital support from xTuple — or any certified partner — if you're not current on maintenance. And, it's far more expensive to get back on, if you've gone off maintenance. Not only must you make up all of your back payments, there's an additional penalty, which starts at 50% of the amount owed. For example, if you missed paying for two years of maintenance on 10 users, and maintenance was priced at 10% of $3,600 (or $360), then to become current, you would pay the following:

  • Back Maintenance owed: $7,200
  • Penalty: $3,600
  • Total Due: $10,800

Was it worth it? Just to avoid paying $3,600 per year (or even $360/month) for the software that runs your business? (Note: Assuming your two-year old data was in a pristine state and didn't need any consulting services for clean up — which does not happen in the history of software.) If you're worried about cashflow, take advantage of our monthly billing option. There's rarely a happy ending to a broken maintenance agreement. Contact us with questions on license options.