What are user account roles?

User account roles make it possible for groups of users to share the same access privileges. This feature simplifies things for system administrators when it comes to adding new users. Instead of assigning individual permissions to each user, the admin can instead assign user account roles. Each user inherits the privileges associated with the role assigned to them. For example, let's say you create a user account role for customer service reps. In setting up the role, you would carefully decide which privileges customer service reps should have—and you would assign those privileges to the role. When adding a new customer service user to the database, you would simply assign the customer service role to the user and their privileges would be all set.

Hint: Don't add a separate user account role for every user account. Roles are designed to be shared among users who share the same privileges, thereby making it easier for you to add users.