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Knowledge Base

General Info

General Info

Company & Products

Introduction to xTuple Business Management Software

Product Roadmap

What is ERP?

Part 1 — Introduction to xTuple Business Management Software: Turn Leads into Sales & Grow Profits

Part 2 — Introduction to xTuple Business Management Software: Increase Workforce Productivity

Part 3 — Introduction to xTuple Business Management Software: Increase Production Efficiency

Part 4 — Introduction to xTuple Business Management Software: Reduce Operational Costs

Part 5 — Introduction to xTuple Business Management Software: Reduce Inventory

QuickStart: From Zero to xTuple in 25 minutes (or less) — Part 1

QuickStart: From Zero to xTuple in 25 minutes (or less) — Part 2

Introduction to xTuple Dashboards

How Events Work

How do I get new features added into the product?

What operating systems/platforms does xTuple ERP run on? Windows? Mac?

What's in a name? Why "xTuple"?

What is xTuple's quality assurance (QA) practice?

Mobile Inventory App for Android - BETA

How do I compare products and pricing to know what is best for my business?

xTuple Rental Package

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Licensing & Payments

How many licenses do I need?

Do you publish your pricing?

How does support and maintenance work, if I'm a perpetual license customer?

How does support and maintenance work, if I'm an annual license customer?

What happens if I stop paying maintenance on my annual license?

What happens if I stop paying maintenance on my perpetual license?

Who do I contact if I have a billing, insurance or paperwork question?

What should I do if my software license key expires?

On Free Software: Distribution of free PostBooks® Edition discontinued effective June 20, 2019

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Tips & Tricks

Pattern Matching

Exporting Contents

Using Desktop Shortcuts

3 Powerful Ways to Link Using the Document Tab

Using Date Shortcuts

Sharing Search Filters

Setting up Hot Keys

Creating Search Filters

Saving Search Filters

Resizing Windows and Auto Complete

Customizing the Desktop — Part 1

Customizing the Desktop — Part 2

Pattern Matching — Part 1

Pattern Matching — Part 2

Pattern Matching — Part 3

Pattern Matching — Part 4

How do I export data from xTuple?

How do I filter results?

How do I show charts?

What kind of documents can be attached?

How do I schedule a report?

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Support & Service

If my company accepts credit cards, does PCI compliance apply to us?

When is the XTN backup run? How do you receive it? Is it secure?

Why should I enroll in XTN?

What is XTN (xTuple Network)?

Where is the XTN backup stored, and for how long?

How long does xTuple store my backups?

How do I contact xTuple Support (YES, I have a Support Contract)?

How do I purchase xTuple Support?

Creating a Database Backup for xTuple Support

How do I contact xTuple Support (NO, I do not have a Support Contract)?

What should I do if my system crashes (if I'm enrolled in XTN services)?

Who do I contact to enroll in XTN services?

Who is eligible for XTN services?

Supported Versions and End of Life Policy: What is Timeline of xTuple Releases?

My company has an xTuple support contract. How do I contact xTuple support?

How do I purchase support for xTuple?

What is XTN?

How far back does xTuple support old versions?

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