Knowledge Base

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Knowledge Base

General Info

General Info

Company & Products

Introduction to xTuple Business Management Software

What is ERP?

Part 1 — Introduction to xTuple Business Management Software: Turn Leads into Sales & Grow Profits

Part 2 — Introduction to xTuple Business Management Software: Increase Workforce Productivity

Part 3 — Introduction to xTuple Business Management Software: Increase Production Efficiency

Part 4 — Introduction to xTuple Business Management Software: Reduce Operational Costs

Part 5 — Introduction to xTuple Business Management Software: Reduce Inventory

QuickStart: From Zero to xTuple in 25 minutes (or less) — Part 1

QuickStart: From Zero to xTuple in 25 minutes (or less) — Part 2

Introduction to xTuple Dashboards

How Events Work

How do I get new features added into the product?

What operating systems/platforms does xTuple ERP run on? Windows? Mac?

What's in a name? Why "xTuple"?

What is xTuple's quality assurance (QA) practice?

Mobile Inventory App for Android - BETA

How do I compare products and pricing to know what is best for my business?

xTuple Rental Package

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Licensing & Payments

What happens if I stop paying maintenance on my annual license?

What should I do if my software license key expires?

Who do I contact if I have a billing, insurance or paperwork question?

What happens if I stop paying maintenance on my perpetual license?

How does support and maintenance work, if I'm a perpetual license customer?

Do you publish your pricing?

How many licenses do I need?

How does support and maintenance work, if I'm an annual license customer?

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Tips & Tricks

Pattern Matching

Exporting Contents

Using Desktop Shortcuts

3 Powerful Ways to Link Using the Document Tab

Using Date Shortcuts

Sharing Search Filters

Setting up Hot Keys

Creating Search Filters

Saving Search Filters

Resizing Windows and Auto Complete

Customizing the Desktop — Part 1

Customizing the Desktop — Part 2

Pattern Matching — Part 1

Pattern Matching — Part 2

Pattern Matching — Part 3

Pattern Matching — Part 4

How do I export data from xTuple?

How do I filter results?

How do I show charts?

What kind of documents can be attached?

How do I schedule a report?

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Support & Service

Creating a Database Backup for xTuple Support

If my company accepts credit cards, does PCI compliance apply to us?

How do I purchase xTuple Support?

Why should I enroll in XTN?

Who do I contact to enroll in XTN services?

What should I do if my system crashes (if I'm enrolled in XTN services)?

Where is the XTN backup stored, and for how long?

How do I contact xTuple Support (NO, I do not have a Support Contract)?

When is the XTN backup run? How do you receive it? Is it secure?

How do I contact xTuple Support (YES, I have a Support Contract)?

What is XTN (xTuple Network)?

How long does xTuple store my backups?

Who is eligible for XTN services?

Supported Versions and End of Life Policy: What is Timeline of xTuple Releases?

My company has an xTuple support contract. How do I contact xTuple support?

How do I purchase support for xTuple?

What is XTN?

How far back does xTuple support old versions?

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