XTN - The xTuple Network

xTuple Network XTNRemote Server Management Service (XTN)

XTN is xTuple's remote Server Management Service. We take care of some of the chores of managing your xTuple database – from managed installation of software upgrades to automated off-site backups – to advanced database tuning. Each level of the XTN service also includes a time allowance for xTuple to "clean up" any user-created data problems (it happens to everyone) as well as any necessary "tweaks" to custom reports and scripts from version to version.

These tiers of XTN service are available either on your local server or on an xTuple Cloud database:

XTN Backup

  • Off-site backup five (5) nights per week
  • xTuple upgrade services not included
  • Cost:  $2,500/year or $250/month
  • (Included in all xTuple Cloud offerings)

XTN Upgrades

  • All xTuple upgrades applied*
  • Two (2) hours of data cleanup included
  • Cost: $3,500/year or $350/month
  • Cost for xTuple Cloud customers:  $150/month

XTN Standard

  • All of the features of the Upgrades package:
    • All xTuple upgrades applied*
  • PLUS:
    • Off-site backup five (5) nights per week
    • Upgrade to five (5) hours of data cleanup included
  • Cost: $5,500/year or $550/month

XTN Premium

  • All of the features of XTN Standard:
    • All xTuple upgrades applied*
    • Off-site backup five (5) nights per week
  • PLUS:
    • Periodic database tuning and optimizing
    • Upgrade to ten (10) hours of data cleanup included
  • Cost: $9,000/year or $900/month

 


Please contact us if you would like to learn more about XTN.

* The upgrade process is not fully automatic.  xTuple follows a best practices methodology of piloting all upgrades in a "sandbox" environment before going live.  For XTN services including upgrades, we will work with you to schedule an upgrade to a sandbox copy of your database, to allow for pilot testing by your key users.  Following your acceptance of the sandbox upgrade, we will schedule the upgrade of your production system.