What set xTuple apart was how solid the functionality was for the price. Most small to mid-sized companies cannot afford the more expensive ERP systems out there, but they do need a system. xTuple’s offering was clearly the best value.
eCommerce Web Portal
Easy Business Connections on Your Website
If you run your business with xTuple ERP and CRM, now work more seamlessly with your customers, suppliers and anyone else with whom you do business.
The xTuple Web Portal – a simple, yet powerful tool will help you to build deeper, more lasting business relationships.
New in version 2.0 of the xTuple Web Portal is a powerful new Business-to-Consumer (B2C) Sales module. It's an eCommerce website – xTupleCommerce – for any retail customer, particularly geared for generating new business. Online shoppers can:
- Search your product catalog, including multimedia, detailed descriptions and product categories
- Order online, securely, with a major credit card
- Monitor their order status and history
Need to take orders directly on your website for your regular business customers? Then the Business-to-Business (B2B) Sales module is for you. Customers can:
- Search your product catalog
- See their ordering and billing history
- Place or modify a standard order
- Create a new order
Customers, suppliers and partners can interact with you directly on your website. The xTuple Web Portal Support module is a great solution for:
- Customer Service
- Internal Helpdesk
- Partner relationships
- Engaging end-users of your product in new ways
Start the conversation with the Web Portal Support module, and an Incident is created in your internal xTuple CRM module. From there, categorize it, prioritize it, assign it to a staff member or team, create Opportunities, ToDos, Projects – even Sales Orders – from that initial Incident.
As your team works on the issue, the public website is updated with status reports and notes. The originating customer can even receive an email whenever the status is updated. You (or they) can attach files for illustration purposes, and those files are securely stored in your xTuple database.
The xTuple Web Portal works with any xTuple ERP Edition. It is built with the open source Drupal content management system. You implement and host it yourself, or one of our xTuple Partners can host it for you. It does not matter whether your xTuple database is onsite at your location or hosted elsewhere, as long as there is a secure Internet connection available.
The xTuple Web Portal retails for $10,000 and includes any one module (Support, B2B or B2C). It also includes three hours of implementation support. Additional modules are $5,000 apiece. The software is comprised of both new Drupal modules and xTuple xTension Packages. Annual maintenance is priced the same as other xTuple perpetual license maintenance (currently 10%). Production support and additional implementation services are available separately. Please contact xTuple sales for more information.
Interested in implementation help and/or having the website hosted? xTuple partners can help; please contact firstname.lastname@example.org for more information.
Here is a video illustrating the interaction between the customers using the Web Portal Support module and internal users using the CRM module to manage the helpdesk:
Here is a video showing the Web Portal B2B Sales module in action taking, shipping and invoicing a customer order: