All we had to do was purchase the software and several licenses and see how we liked it. We could do the implementation ourselves, at our pace. Overall, xTuple gave us alternatives that no other vendor could.
How do custom reports and scripts work?
Customers can develop their own screens and scripts; they can also have xTuple-trained partners do that work for them. If the customer engages xTuple itself to develop custom screens and scripts, our policy is that they will be certified for the current release of xTuple ERP only. That is, there may be minor tweaks required to keep custom scripts working 100% in future versions of the base product. If xTuple were to do that tweaking, it would be a separate services engagement.