xTuple Network offers 3 levels of service to help you manage your Upgrades, Backups and Database Optimization and Tuning.

 - XTN Basic - xTuple performs the upgrades on your database at a mutually convenient time.  Upon publishing a new version, we create a sandbox for you to test the latest functionality, and you let us know when you're ready to migrate to the next version.

 

 - XTN Backup - includes database upgrades (above) and adds a nightly backup service 5 nights a week.  The backups are stored on your server, as well as in our data center.  This redundancy provides peace of mind that your critical business data are protected and available for restore in the case of a disaster - natural or otherwise.

 

- XTN Premium - includes the upgrade service and nightly backups, and adds database tuning and optimization.  For larger databases, we recommend this service which is an iterative process based on how particular installations utilize xTuple ERP functionality.