What set xTuple apart was how solid the functionality was for the price. Most small to mid-sized companies cannot afford the more expensive ERP systems out there, but they do need a system. xTuple’s offering was clearly the best value.
What about if I'm a perpetual license customer?
The perpetual license is a one-time purchase of the then-current version of the software. Software maintenance is priced separately - currently at 10% of the current per-user license cost, and required for at least the first year. Direct support from xTuple is another 10% on top of the maintenance (which is a prerequisite for support).