We were on the bottom end for the size of a company that can move to an ERP system. We were also at the top end in size of a company that can use QuickBooks. xTuple is focused on their clients’ needs. The website, community, and training classes are a big help.
What about if I'm a perpetual license customer?
The perpetual license is a one-time purchase of the then-current version of the software. Software maintenance is priced separately - currently at 10% of the current per-user license cost, and required for at least the first year. Direct support from xTuple is another 10% on top of the maintenance (which is a prerequisite for support).