We needed a more reliable, powerful and flexible ERP app that scales well to support a large number of concurrent users, and heavy sales and shipping activity. With xTuple, we gained important features needed to move our business to the next stage.
If I'm an annual license customer, how does support and maintenance work?
Software maintenance - access to all upgrades, major and minor - is included in the annual license. The annual license is like a subscription. You are licensed to use the software as long as you are current on your payments (either annual or monthly). If you're more than 30 days late, you could be in default of your license and support agreements.