We needed a solution that would allow us to forecast for materials, with a lead time of up to 16 weeks and help us take control of our manufacturing costs. xTuple has proven to be a valuable tool for all areas of the company.
If I'm an annual license customer, how does support and maintenance work?
Software maintenance - access to all upgrades, major and minor - is included in the annual license. The annual license is like a subscription. You are licensed to use the software as long as you are current on your payments (either annual or monthly). If you're more than 30 days late, you could be in default of your license and support agreements.