We were on the bottom end for the size of a company that can move to an ERP system. We were also at the top end in size of a company that can use QuickBooks. xTuple is focused on their clients’ needs. The website, community, and training classes are a big help.
If I'm an annual license customer, how does support and maintenance work?
Software maintenance - access to all upgrades, major and minor - is included in the annual license. The annual license is like a subscription. You are licensed to use the software as long as you are current on your payments (either annual or monthly). If you're more than 30 days late, you could be in default of your license and support agreements.