The latest version of xTuple demonstrates their commitment to taking feedback from customers and incorporating those ideas back into the product. For every reason we decided to purchase the xTuple solution, it continues to exceed our expectations.
Frequently Asked Questions - About xTuple
Good question. Renaming a company and launching a new brand is not something anyone should undertake lightly. But we felt that with the expanded line of products and services, and a broadening of our target audience to include companies who might not do much actual manufacturing, the time was right. We were looking for something exciting, that speaks powerfully to the possibility for exponential growth in the key business metrics that are important to our customers. Double (2x), quadruple (4x), quintuple (5x) ... xTuple.
There is also, we confess, a bit of a geek-insider joke (there always is, with software companies). In computer science and mathematics, a "tuple" is a name for any two or more points of data you wish to analyze. In fact, in database circles, rows of the database are often referred to as tuples. So it's ex-tuple, from the database. Get it? You don't? Well, never mind! :)
Not at all. The Manufacturing Edition of xTuple ERP continues to be our most advanced product, and our licensing and pricing for it is unaffected by all this excitement. Quite the contrary, our support of manufacturers has never been stronger - here's why. Very simply, it is the most advanced manufacturing functionality that constitutes most of the difference between the free PostBooks Edition and the paid Manufacturing Edition. (The Standard Edition, targeted at distributors and retailers, falls somewhere in the middle.) That has two very significant implications for manufacturing:
- Many of our biggest paying customers will continue to be manufacturers, and we will do everything in our power to make sure they are deliriously happy with the Manufacturing Edition of xTuple ERP, and level of service they receive.
- In order for us to continue to command a premium for the Manufacturing (and Standard) Edition, we will have to keep innovating - and adding advanced functionality that the larger PostBooks community might not find interesting or necessary.
Simple answer: they are more important than ever. There is a temptation with free software to think that you can do it all yourself - download, install, and have the business up and running on the new software before you know it. It's easy, right? Just read the documentation, follow the basic steps, and presto! That sound you're hearing is the gnashing of teeth by experienced ERP professionals around the world. You may be aware of the widely-publicized statistic that over 80% of ERP implementation projects - in companies of all sizes - fail, and often spectacularly.
We're software people with what we believe is a pretty strong product, so we like to believe that software choice has a lot to do with it. And it's certainly a significant piece of the puzzle; despite everything we say about rising commoditization of software, not all ERPs are created equal. And many get worse over time!
But the simple fact of the matter is that the human component of an ERP implementation is by far the most important. By that, we mean developing and following a firm project plan, with strong buy-in from management, and strong leadership of the overall project effort. Business process assessment, data migration and entry, configuration and setup of hundreds of details that supports the observed and desired business processes... these are the kind of things that xTuple business partners have been doing for decades.
Whether you're considering PostBooks or one of the commercial Editions of xTuple ERP, we'll work with our partners to put together the right combination of resources that fits your goals, and your budget.
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