We needed a more reliable, powerful and flexible ERP app that scales well to support a large number of concurrent users, and heavy sales and shipping activity. With xTuple, we gained important features needed to move our business to the next stage.
xTuple in the Cloud
Run any xTuple Edition in our expanded Cloud service
- No headaches with maintaining a server
- Lightning quick performance
- Your data is yours; you can leave at any time
- No minimum number of users
- Easy and inexpensive to get started
- NEW! Mobile Web access to CRM
Moving your xTuple database to the cloud is the fastest, easiest way to use both the new Mobile CRM app (which runs on any modern tablet or smartphone) and the full xTuple Desktop client - PostBooks, Standard, Manufacturing, or Enterprise Edition. All on the same database, hosted securely for you in the xTuple Cloud.
To order the service, please visit the xTuple Cloud order page. Any of the xTuple Editions may be run in the cloud. Start from scratch with our QuickStart Wizard, or allow us to move your existing xTuple database to the cloud for you.
There is a base charge of $100/month to cover all updates being automatically applied to your database, mobile web apps, and pushed to your Desktop clients. Above that base $100, the service is priced on a per-concurrent-user basis. One important note: We don't charge by usage time. Metered usage pricing has a way of discouraging you from using the software to its fullest potential.
per user / per month
Moving an existing database
To upgrade and move an existing xTuple database (version 3.7 or later) to the cloud, and set up the Mobile Web app, there is a one-time fee of $15,000.
If you are moving a PostBooks database, the monthly user fees are as detailed above. If you are an existing commercial customer, we will need to transition how you are paying for your license to a cloud model (depending on whether you hold a perpetual or annual license). Please contact xTuple sales for a personalized quote.
Frequently Asked Questions
What is the minimum number of users I need to purchase?
What? Really? I can sign up with a single user?
Do you need any financial information now?
- Yes, when you sign up, we will take your credit card information. Or, if you opt for monthly bank debit via ACH (US customers only), we offer a 2% cash discount.
What support is available?
- Since every cloud database will be a commercially-licensed copy of xTuple (even PostBooks), it does come with limited helpdesk support via our customer Web Portal. Support is available via the website with one named contact, i.e., person who is authorized to contact us. You may also upgrade to our standard support, which includes a second named support contact and telephone support during regular business hours.
How do updates work?
- The xTuple Cloud Service now comes with the xTuple Network (XTN) basic level of service, which automatically updates your system when a new version of the software is available. For the Mobile Web app, the process will be completely invisible to you. For the Desktop client, starting with xTuple 4.1, the software will automatically download and install the latest version as soon as it is available.
How do I get backups of my data?
- The easiest way to obtain backup data is to upgrade to the XTN+Backup network service, which provides for automatic nightly offsite backups. You may also request an ad-hoc backup at any time, for a small fee. The backup file will be placed in your My Account download area.
What if I want to leave the xTuple cloud? What happens to my data?
- We will provide a full backup of your database, minus any code specific to one of the commercial Editions of xTuple, if applicable. And we will be very sad to see you leave.
Can I run the Mobile Web app off my own local server, or do I have to use the xTuple cloud?
- It takes a lot of complex architecture and infrastructure to make the Mobile Web app and the Desktop client work off the same database - so we do not yet support the Mobile Web app outside of the xTuple Cloud Service. In the future, we will likely offer a virtualized server appliance to make this option more appealing to those who wish to host their own "private cloud." In the meantime, however, you have two other options. Option 1 is to run only the Desktop client. If you have the PostgreSQL database installed on another server, it’s a simple matter of restoring your xTuple database from a backup. Option 2, of course, is to build it all yourself. All the source code for the Mobile Web infrastructure is available in our Github repository.