We needed a more reliable, powerful and flexible ERP app that scales well to support a large number of concurrent users, and heavy sales and shipping activity. With xTuple, we gained important features needed to move our business to the next stage.
Everyday day the "noise" around Software as a Service (SaaS) seems to ring in my ears. The pundits just cannot stop talking about it, and there is certainly no shortage of companies out there with vested interests touting the great benefits of SaaS on their Blogs and Twitter accounts. My opinion on the matter is that SaaS is a fine business model, one of many that works for some companies, in some situations. It is not everything, it is not the absolute future.